by Jo Long | May 3, 2018 | Uncategorised
I recently attended my local networking group where the topic for the month’s meeting was about ‘Tax Submissions Going Digital’. And, as the topic would suggest, it was about the tax system we currently know (& love, I am sure!) where businesses... 
by Jo Long | Mar 6, 2018 | Uncategorised
The phrase “the customer is always right” has been an underlying theme, possibly even a mantra, throughout my working life and for many years before that, I am sure! However, following a discussion with another business owner recently can we absolutely say... 
by Jo Long | Jan 16, 2018 | Uncategorised
The small business world appeared to be rocked by the latest Facebook news feed announcement last week where Mark Zuckerberg stated that Facebook was going to refocus on people & relationships, sparking conversation and meaningful interaction. (Did you miss it... 
by Jo Long | Oct 19, 2017 | Uncategorised
I recently attended a (very early morning!) presentation all around ‘Cyber Crime & GDPR’; its aim to educate, inform and provide solutions – thankfully not put the fear of God in to its attendees as many of the meetings with the same topic seem... 
by Jo Long | Jun 9, 2017 | Uncategorised
For any business customer retention is vital – people re-purchasing is what makes the business world go round let’s face it. The ultimate ‘celebrity service’ offered by any business has to be not only the best it can be but also consistent and...