Business Measures for Success

Business Measures for Success

One of my initial questions with any new client is to ask what business measures for success they have in place to determine whether their strategy & marketing activities are working for them. Unfortunately, I often find 2 scenarios; 1) there are no measures or...
Is ‘reframing’​ Costing Us Vital Lessons?

Is ‘reframing’​ Costing Us Vital Lessons?

I have heard the term ‘reframing’ used in the past but have never really applied it to business until more recently. I’ve recently finished reading Black Box Thinking by Matthew Syed and realised that this naturally occurring human behaviour often...
Are you a business match for everyone?

Are you a business match for everyone?

There isn’t any organisation I know that can honestly say that they are a business match for everyone. And that’s in terms of employees as well as potential clients. I was recently discussing a situation with one of my clients where an employee had been...