by Jo Long | Oct 27, 2023 | Uncategorized
I was in my local supermarket the other day using the self-service till (a piece of process automation which I love, by the way, when I only have a few bits!) and someone close to me was complaining about “how many self-service tills there were ‘these days’ and yet... 
by Jo Long | Jul 24, 2023 | Uncategorized
I was away on holiday for a week recently busy sightseeing but still managed to squeeze in some reading, so I thought I’d give you a quick overview of one of the books I read, ‘Purple Cow’ by Seth Godin. It’s quite an old book, initially... 
by Jo Long | Jun 23, 2023 | Uncategorized
I followed this car the other day and noticed the ‘added extra’ to the back of the car. It made me laugh, but also really resonated with me as let’s face it, it’s hardly a plush 4×4, a Lambo or Porsche, but you know it’s working... 
by Jo Long | Jun 9, 2023 | Uncategorized
I was talking to a business owner last week with regard to how they marketed their business. I asked them who their target customer was. “Everyone” they replied. “Ok, yes”, I said, “but who do you get most business from? Is it those... 
by Jo Long | May 25, 2023 | Uncategorized
The word ‘Marketing’ covers such a wide range of activities that it’s hard, sometimes, to know what to do first, for the best, or at all! (hello marketing paralysis!) It doesn’t help that lots of new, shiny marketing propositions pop into our...