Are You A Marketing Magpie?

Are You A Marketing Magpie?

The word ‘Marketing’ covers such a wide range of activities that it’s hard, sometimes, to know what to do first, for the best, or at all! (hello marketing paralysis!) It doesn’t help that lots of new, shiny marketing propositions pop into our...
Are We “Slaves to the (Algo)Rithm”?

Are We “Slaves to the (Algo)Rithm”?

I’ve had the discussion around business’ dependence on digital marketing quite a lot over the past few months with clients, networking colleagues and at a workshop I delivered yesterday. Don’t get me wrong, there is clearly a place for digital...
Let’s Talk Sustainability

Let’s Talk Sustainability

It’s a massive hot potato right now, as is greenwashing/bluewashing etc. But are we telling our customers about the sustainability or ESG (Environmental, Social & Corporate Governance) that we’re active in as an organisation, which can be the...
If You Ask For It, Don’t Ignore It…

If You Ask For It, Don’t Ignore It…

One of THE most annoying things about being a customer (I think!) is being asked & not being listened to. I’ve had a subscription to an online ‘fashion stylist’ set up for probably around 18 months. It started well. I’d identified the styles, colours, dislikes as...